FAQs
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<BR>Q: What is the correct format for a monogram?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<BR>A: The format for a monogram is as follows:&nbsp;First name initial, Last Name initial, Middle name initial.&nbsp;For a married couple, the order is as follows:&nbsp; Her first name initial&nbsp;Their last name initial&nbsp; His first name initial.
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<BR>Q: How much is monogramming?
<BR>A: Monogramming is included in the cost of each item.&nbsp;There are no additional charges.
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<BR>Q: What sizes should I order for baby bloomers?
<BR>A: For ease of ordering-- and general rule of thumb I suggest ordering the "age" of the child-- or the "month-size".&nbsp;For further consideration I can offer you the following guidelines:
<BR>Size 1&nbsp;0-6 mo. up to 18 lbs
<BR>Size 2 6-12 mo. up to 22lbs
<BR>Size 3 12-18 mo. up to 26 lbs
<BR>Size 4 18-24 mo. up to 29 lbs
<BR>Size 5 3T up 34 lbs
<BR>Size 6 4T up to 38 lbs
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<BR>Q: Do you accept returns?
<BR>A: Due to the personal nature of monogrammed items, they cannot be returned except in case of our mistake or manufacturer's defect. Please be sure of the thread color and font style prior to placing your order. We are happy to answer specific questions regarding font styles.
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<BR>Q: I have an idea of what I want-- but you don't have it listed.&nbsp;Do you do custom orders?
<BR>A: Absolutely!&nbsp;Email me to discuss your project.
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<BR>Q: I want to order some of the baby items-- but I don't know the baby's name yet...
<BR>A: We offer gift certificates!&nbsp;Just email for information!
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<BR>Q: What are your shipping timelines?
<BR>A: Items are shipped within 10 business days of receiving your payment and detail confirmation. Need it sooner?&nbsp;Email us for expedited delivery!
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<BR>Q: Why can't I add items to my shopping cart?
<BR>A: The browser you are using may not be recognized by the system.&nbsp;Please try using the latest version of Internet Explorer- or email for help!
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<BR>Q: What are your shipping costs?
<BR>A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
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<BR>$0.00 - $14.99&nbsp;&nbsp;&nbsp;&nbsp;-- Shipping is $3.95
<BR>$15.01 - $25.00&nbsp;&nbsp;&nbsp;-- Shipping is $4.95
<BR>$25.01 - $50.00&nbsp;&nbsp;&nbsp;-- Shipping is $5.95
<BR>$50.01 - $80.00&nbsp;&nbsp;&nbsp;-- Shipping is $6.95
<BR>$80.01- $99.99&nbsp;&nbsp;&nbsp; -- Shipping is $7.95
<BR>Orders over $100 receive Free Domestic shipping to a single&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;address.
<BR>Orders over $100 receive shipping to a single domestic US address.
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<BR>Q: Is this a secure site?
<BR>A: All web pages in the ''check-out'' portion of the shopping cart are processed over secure web pages.&nbsp; The ''https'' and the ''lock'' icon will automatically appear during the check-out process.&nbsp;<BR>
<BR>We use the highest level of security to ensure that all order processing is completed using secure and safe transactions.&nbsp; Your transactions will be completed on our secure servers which utilize GeoTrust SSL certificates.&nbsp; GeoTrust is the leader in securing digital transactions over the internet.
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